In today’s data-rich commercial real estate (CRE) environment, the roles of real estate managers and building operators have undergone a fundamental evolution. Modern building teams have shifted from caretakers to strategic managers of complex, high-performance assets. Building engineering teams now operate on the front lines of many new and often unprecedented operational challenges.
This new operational mandate requires a new playbook. A “preventive maintenance” program that might have been innovative a decade ago is no longer sufficient. Property teams need a comprehensive, forward-looking “proactive maintenance” strategy that integrates technology, sustainability, and financial planning.