Office properties across the board are feeling intense pressure to provide a tenant experience that draws employees back to the workplace, while also managing demands to increase efficiency and reduce operating costs. The stakes are often higher for single-tenant office buildings where the satisfaction and decision-making of one company can result in occupancy that is 100%—or zero.
This case study examines how two single-tenant office buildings used the BOMA 360 Performance Program to help them achieve their goals. The 360 program is a globally recognized standard that highlights operational distinction across six critical areas: building operations and management, life safety and security, training and education, energy, environmental/sustainability, and tenant relations/community involvement.